The security of your personal information is Duelcasino's top priority. This policy explains what data we collect, why we collect it, and how we keep it safe.
Here's a quick overview of the key protection layers before the full policy.
Every transaction and piece of personal data is encrypted with 256-bit TLS/SSL technology, making it completely unreadable to any third party.
Identity verification is carried out solely for security purposes. Your ID information is stored on secure servers and is never shared with anyone.
Our servers are firewall-protected, regular security audits are conducted, and data backups are stored in separate encrypted locations.
Duelcasino never sells your data to marketing or advertising companies. Nothing is shared with third parties beyond what is required for payment processing.
You can enable SMS or app-based two-factor authentication for an extra layer of security at login.
You may request deletion of your personal data at any time. We are obligated to act on your request within the designated timeframe.
Duelcasino collects certain necessary information to provide you with our services and ensure platform security. This information falls into two categories — what you provide directly, and what is collected automatically.
We only collect information that is strictly necessary. Requesting excessive or irrelevant data goes against our policy.
Every reason Duelcasino collects your data is specific and limited. The main purposes are:
Your information is never shared with advertising companies or third-party marketing agencies. Duelcasino's own promotional communications are sent only with your consent.
Duelcasino uses the data collected only for the purposes listed below. For any other use, your prior consent will be obtained.
If any risk patterns are detected through analysis of your gaming behavior, Duelcasino proactively Responsible Gaming tools to help you — another example of your data being used in your best interest.
Duelcasino does not sell your data. However, limited information is shared with trusted partners where necessary to deliver our services:
Strict data privacy agreements are in place with every third party. They may only use your data for specified purposes and are never permitted to resell it under any circumstances.
Cookies are used on the Duelcasino website and app. Cookies are small data files stored in your browser or on your device.
You can block or delete cookies at any time through your browser settings. However, some features may not function properly as a result.
Duelcasino does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:
Once the retention period expires, data is automatically deleted or anonymized in a secure manner. No information is kept indefinitely.
You have important rights over your personal data. Duelcasino respects those rights:
To view the information we hold about you, please submit a request to Support.
You may request a correction if any of your information on record is inaccurate.
You may request deletion of any data that is not subject to a legal retention obligation.
You may request that your data no longer be used for a specific purpose.
You can request an export of all your data in a single file.
You have the right to object to certain types of data processing.
Duelcasino strictly prohibits account registration for users under 18. We do not knowingly collect any information from minors.
If a minor has registered an account by mistake, please notify us and we will immediately close the account and securely delete all associated data. Parents and guardians are encouraged to monitor their children's online activity.
Duelcasino uses industry-leading security technology to protect your data:
No one can guarantee 100% absolute security on the internet. In the event of a security incident, we will act promptly and notify all affected users.
For any questions or complaints regarding this Privacy Policy, please reach out through the following:
We aim to provide a written response to all complaints within 30 business days. If a matter requires more time, you will be informed in advance.
Any changes to this Privacy Policy will be announced on this page, and a notification will be sent via SMS to your registered mobile number. The latest version will always be available here.
You've read the Privacy Policy — now get started with confidence. Registration is completely free.
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